Send Ticket

Creates and sends a ticket

Query Parameters
botId string — REQUIRED ID of the bot

Request Body — REQUIRED
success boolean
code integer
data object id integer — REQUIRED ticketId integer — REQUIRED botId string — REQUIRED uid string — REQUIRED source string — REQUIRED contactId string — REQUIRED subject string — REQUIRED priority string — REQUIRED statusId integer — REQUIRED status object id integer createdAt date-time updatedAt date-time deletedAt date-time name string settingId string groupCode string — REQUIRED xmpp string — REQUIRED assignedTo string — REQUIRED assignedAgent object — REQUIRED id integer botId string agentId string currentAssignedTicketCount integer maxTicketConcurrency integer lastTicketAssignedTime date-time assignedTime date-time — REQUIRED resolvedTime date-time assignedByAdmin boolean manualAssignment boolean lastBotMessageTime date-time — REQUIRED averageResponseTime integer replyCount integer userReplyCount integer customFields object ticketType integer createdAt date-time — REQUIRED updatedAt date-time — REQUIRED deletedAt date-time tags object[] id integer createdAt date-time updatedAt date-time deletedAt date-time botId string code string name string settingId integer

Responses
200 Ticket sent successfully Schema — OPTIONAL success boolean — OPTIONAL message string — OPTIONAL
default Unexpected error Schema — OPTIONAL message string — OPTIONAL